Oneway Technologies Privacy Policy

Effective Date: 29 Sep 2025

Oneway Technologies (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our services, including our web application and related services. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Information You Provide: Name, email address, phone number, account login details, billing or payment information.
• Automatically Collected Information: Usage data (pages visited, features used), device information, IP address, browser type, cookies and analytics data.
• Third-Party Data: Information from third-party services you use in conjunction with Oneway Technologies.

2. How We Use Your Information

• Provide and maintain our services
• Personalize your experience and improve our services
• Communicate with you, including service updates, offers, and support
• Process payments and prevent fraud
• Comply with legal obligations

3. Data Sharing and Disclosure

• Service Providers: We may share information with vendors who help us operate our services (e.g., hosting on Azure, payment processing).
• Legal Requirements: We may disclose information to comply with legal obligations or to protect rights, safety, or property.
• Business Transfers: In case of merger, acquisition, or sale of assets.

4. Data Storage and Security

• Your information is stored securely on Microsoft Azure servers.
• We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure authentication.
• We retain personal information only as long as necessary to provide services or comply with legal obligations.

5. Your Rights

Under the Protection of Personal Information Act (POPIA) and general privacy laws, you have the right to:

• Access your personal information
• Correct or update your information
• Request deletion of your personal information
• Opt-out of marketing communications

How to exercise your rights: Contact us at privacy@1way.co.za

6. Cookies and Tracking

We use cookies and similar technologies to:

• Improve website functionality
• Analyze usage patterns
• Provide personalized content

You can manage cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the Effective Date. Please check this page periodically for changes.

8. Contact Us

If you have questions, concerns, or complaints about how we handle your personal information, please contact:

• Email: privacy@1way.co.za
• Address: 100 Northern Parkway Rd, Ormonde, Johannesburg South, 2091